Rick Case Hyundai Duluth - Dealer arrogance
While advertised that competitors service would be honored, upon presenting a coupon from a nearby Hyundai dealer, my coupon w as rejected "....they are not a competitor....." Seriously!
The General Manager, Bryan Seagraves is intentionally defying Hyundai Corporate and Consumer Affairs and putting my family in danger! There is a MAJOR URGENT RECALL - ENGINE REPLACEMENT on the car I bought from Rick Case Hyundai Duluth and the GM won't even help...Read more
The temporary General Manager, Bryan Seagraves, is refusing to listen to Hyundai USA, Corporate and Consumer Affairs and honor the URGENT RECALL on the Hybrid Sonata I bought from his team. I have this well documented, have a case opened with Hyundai Consumer Affairs...Read more
This review is specific to the service department at the Rick case Hyundai in Duluth, Ga.the service manager Tony is incompetent and detached from what customer service should be and very unapologetic for his lack of professionalism. The service director Tammy Baker is...Read more
The service assistant posing to be a manager turned down their own service coupon!!when questioned he was very discourteous & arrogant.On being asked to call his supervisor or manager,he arrogantly turned the request down saying that he was the manager.I learnt...Read more
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